🚨 MUST READ THE FULL DESCRIPTION BEFORE APPLYING 🚨

 

👋 Hi there,

 

We’re looking for another awesome team member to join our growing business! This role is all about supporting our e-commerce operations and giving top-notch customer service.
 

 

 

💼 Role Overview

You’ll be replying to customer emails 💌 and messages 💬 on our online selling platforms.

You’ll also help me with day-to-day tasks like brainstorming new ideas 💡 for the business.

 

You’ll be working under my supervision 👨‍💼 and a team leader 🧑‍💼, so you’ll learn a lot about:

 

• 📦 E-commerce

• 📢 Marketing

• 🛍 Running an online business

 

 

Full training provided ✅

 

 

📋 Key Responsibilities

 

• ✉️ Reply to customer emails and messages

• 🤝 Handle customer queries quickly and professionally

• 🧠 Assist with daily business tasks & idea generation

• 🗂 Keep accurate records of communication & orders

• 👥 Follow our procedures & work as part of the team

 

 

 

✅ Requirements

 

• 🗣 Must speak fluent Hindi or Urdu, and English

• ✍ Good written & verbal communication skills

• 💻 Confident using a computer & online platforms

• 📚 Willing to learn and try new things

• 💪 Strong work ethic, reliability, and attention to detail

• 🧍‍♂️ Able to work independently when needed

• 🚫 This is NOT a remote job – must live in Newcastle upon Tyne and travel to our Dunston warehouse (NE11)

• 📍 Please do not apply if you’re not based in Newcastle upon Tyne

 

 

 

🕒 Working Hours

 

• 20–40 hours per week (full dedication required)

• Typical hours: 1:00 pm – 10:00 pm (with breaks)

• Flexible days & hours

• Students welcome – we can work around your uni schedule 🎓

 

 

 

💰 Pay & Benefits

 

• £12.50 per hour 💷

• 🖥 Equipment provided

• 🕊 Flexible working environment

• 🎯 Full training before you start

 

 

 

📅 Start Date

 

• 1st September 2025 (may close early if we find the right person)

​

📌 How to Apply

Fill in the application form at the link below and complete ALL sections.

⚠️ Incomplete applications will not be considered.